Program Components:

Professional development

Curriculum development

Jan Swinton,

Associate Dean, Instruction & Workforce Development

1500 N Verdugo Rd

Glendale, CA 91208

Spanish and Armenian is their primary language. The goal of the practice is for

students/employers to achieve proficiency in occupational command phrases so that they

can communicate effectively to customers and co-workers. The college works with local

industries that serve and/or employ Limited English Proficient (LEP) residents and have a

need to quickly and efficiently communicate basic needs. Employers trained in Command

Spanish or Command Armenian can assess a customer’s needs or provide basic

information while working in conjunction with bi-lingual staff members. Occupations

that can benefit from training include police, fire, EMT, call centers, hospitality industries,

medical and dental, manufacturing and construction.

ESL faculty members conduct the classes on campus or in various shops. The classes are

marketed through community partnerships and events, through publications and

networking.